Analyst, HR ESC Tier 1
Location: Makati, Quezon PH
Notice
This position is no longer open.
Job Number: 1255
Position Title: Associate, HR Operations
External Description:
- Knowledge of HR functions, processes, and operations, including talent, data administration, or compensation/benefits administration preferred
- Strong attention to detail and has the ability to accurately collect information and ask probing questions to understand and assess the colleagues’ needs and situation
- Strong verbal and written communication skills
- Strong customer service skills including the ability to diffuse challenging situations
- Skilled in conducting research and using existing knowledge to resolve inquiries
- Ability to work effectively in a fast-paced, self-directed team-based environment subject to changing priorities and short deadlines
- HR Information Systems experience preferred, Workday a plus
- With experience in using Service Center technologies (e.g. ticket management, knowledge management, telephony / chat, email, document management, etc.)
- Bachelor’s degree in business, HR, or related discipline required
- 1+ years of experience in HR, Shared Service Organizations, Contact Center / Customer Service experience preferred
City: Makati
State: Quezon
Country: Philippines
Community / Marketing Title: Analyst, HR ESC Tier 1
Company Profile:
EEO Employer Verbiage:
Location_formattedLocationLong: Makati, Quezon PH